I phone roadside assistance and they said that they will sent someone to look at the vehicle. This is a bad service I have received from Germiston. I need feedback on this particular car you are adervertising and A. S. P. It shows car is at imperial select somewhere pls find out where and let dealer contact me. Browse over 183 unbiased Reviews from genuine buyers of Renault Duster as well as car experts 6 Cheapest New Cars in South Africa (2019) Renault Kwid (2016) Video Review Albrecht Gründel | Johannesburg Metropolitan Area | Vice President Operations (Aftersales Marketing & Parts Distribution) Renault South Africa at MOTUS HOLDINGS LIMITED | 500+ connections | View Albrecht's homepage, profile, activity, articles They recommended me to Midrand who will charge approximately R800 less. Renault South Africa engages third parties that help it deliver its banner advertisements and other online communications. I'm not in the mood for a fight like the previous time and I really need your help. Renault Financial Services(Weekdays, excluding public holidays, 9.00am – 5.00pm AEDT) Customer Service(Weekdays, excluding public holidays, 9.00am – 5.00pm AEDT) Write to Us. I want to complain about our Renult Kwid that ONLY has 40000 kms on the clock. Renault Offers; Renault Kwid Offers; Renault Sandero Offers; Renault Duster Offers; Renault Captur Offers; Renault Megane Offers; Renault Koleos Offers; Renault Triber Offers About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … I queried this with Renault South Africa and they said that they cannot control the labour rate. Wanna charge you a arm and a leg to fix/service the Its obvious that this is not being regulated at all. Your password has been sent to the specified email address. I want this matter to be resolved . By using this website you agree to our Cookies Policy. Please assist me, I'm tired of this situation. Blacklist of bad, negligent and unreliable African companies. Find a Renault Dealer. Use our forms to make a request or complaint. Today the 30/04/2019 . Buy a Renault Kwid on Cars.co.za. I bought a brand new Renault Clio on the 25th of April and since day one I have had problems on the car and reported them to the dealer. South Africa Consumer Complaints and Consumer Protection Act … They never sent anyone. Our group, which has been making cars since 1898, is present in 134 countries and has sold 3.8 million vehicles in 2019. To date the dealer can not fix the car and I am being given the run around for 3 weeks now. Goodday. Just a lowbed and loaded my car and left me without a courtesy car and I ended up missing my little girls provincial hockey trails. Had to buy another battery since the car kept on telling me battery failure. Home > Used Vehicles. Loosing thousands of rands and customers daily. Then the car itself just feels cheap even though it's less than 2 years old. Renault Captur latest models, specifications and price list in South Africa: >>> Renault Captur Price - Renault Captur 2019-2020 Prices and Specs My Favourites: 0 My Compare List: 0 Car Alerts Compare Renault Duster complaints, problems, & worst model years. Find Your Car. Quote came in at R6 700 incl vat. The car currently has 8000km on the clock and the engine light came on. Contact & review Renault South Africa - rated #0 in Automotive By using this website you agree to our Cookies Policy. Make: ... Group 1 Renault sells nationally throughout South Africa from our branch in . I contacted Midrand and they said that they do not agree with Renault South Africa. No salesmen can tell me is car still available or not what kind of bussines is working like that. Complaints, claims, negative reviews, feedbacks and comments from consumers in African Сountries. Purchased a new Renault Qwid from Renault Paarden Island. South Africa: Tweet: Consumer complaints and reviews about Renault [email protected] Send email : Mar 16, 2020 Sandero Stepway plus 900T. Could it be simply me or does it look like some of these responses appear as if they are written by brain dead individuals? Customer Care: 010 493 0452 Roadside Assistance: 0861 736 2858, select option 2 When i left the car, there were no warning signs even the one for the spanner was not there. Buyers are increasingly favouring crossov… Initial Renault complaints should be directed to their team … On the page of renualt south africa under pre owned their is a red kadjar 1.2t 9878 km R 311000 being advertise. It feels less responsive than when it was new. Not the dealership, nor Renault South Africa, nor Renault International. The 16-inch wheels catch the eye! Johannesburg - Renault South Africa will be launching several new models later this year despite severe delays in production due to the coronavirus pandemic. Budget Car Comparison (2019) Datsun Go vs Renault Kwid vs Kia Picanto vs Mahindra KUV vs Suzuki Celerio. We use cookies to improve your experience on our site and to show you personalised advertising. Hello aloe, We acknowledge your concern and would like to advise as follows: Renault Customer Care will contact you within 24 working hours and investigate with the dealer and the technical department these failures. Scam, unauthorized charges, rip off, defective product, poor service. Further Reading. R3000 for labour only!! There are 2 complaints on file for the Renault Duster. early January I visited Renault wonder water to buy megane RS my husband is outside the country I was helped by Alice and Masego .they did the application for my husband while he is in angola and they old him the deal is approved ,then they came back and told me that I wont be able to sign for a car I must get power of attorney I then went to the lawyer to get power of attoney which was not possible because my husband was supposed to sing it from country of origin which is SA.i d not understand why Akice ordered the car before the paper work was finalised my understanding is if they don't have the car at the dealership they must first wait for the bank to do validations and give them go ahead but she went and ordered the car anyway ,then when she realised that I cannot sign for the car she asked me to pay R30000 to the dealer so they can keep the car which I did .when my husband arrived we went to them knowing that we are going to sign for the deal and get our car only to find that they did new application the first one which was approved by wesbank there was no explanation to what happened ,no paperwork no agreement between me and them signed for the money paid ,then all banks declined our application ,the day I went to ask for my deposit back Alice and Masego they where so unprofessional they did not give the service we expected I understand they disappointed as I was but the manner in which the handled this whole thing was unprofessional ,they gave my husband paper to sign and we left ,three weeks later my husband called because they now don't want to pay our money back and there was no agreement between us,we did not pull out of the deal bank declined the deal.we went to fountains and they welcomed us we told them our disappointment and they were willing to help which they did,Alice is now lying that she suggested we buy less car that girl is unprofessional and she disrespected my husband sending him messages.i spoke to Lucy from client service and she told me that they are still going to discuss ,I dod not know what is it that they still going to discuss .Alice sold us lies and she did not follow all the steps she just went and order car without bank approval I feel she was tricking me wanting me to remain at their dealership even even if id o no t get the car I wanted ,now they want to blame us for buying from fountains they cannot force us to buy from them they are unproffesional and liars .Alice muat be dealt with she is not good .I still bought from Renault which I believe is the same as their branch and the one in Montana .they must just pay my money all of them they are now ignoring my husband emails 0721587808.I DID NOT PULL OUT BANK DID NOT APPROVE PAY BACK MY HARD EARNED PLEASE. Your password has been sent to the specified email address. So i ask, what is going on? JOHANNESBURG, Gauteng – Notwithstanding our initial criticism, spotlighting safety concerns and making it difficult for us to recommend the Renault Kwid to readers when we first tested it back in early 2017, the smallest model in the French firm’s local range has proven nothing short of a smash hit in South Africa, promptly assuming the role of the brand’s best seller. The car was on 50 Every day there are just new problems with this car. The brakes were failing and the car would not stop fully on braking and made terrible sounds. And I do have some questions for you if it’s allright. At Renault Financial Services we are committed to providing you with a comprehensive and highly competitive range of innovative solutions for your personal or business needs. Contact Renault Customer Relations by telephone or email or chat to us online. Look closely and you'll notice the Plus stickers located subtly underneath the side mirrors. Renault The Glen Gauteng 011 210 7600. When i got in to the car iv noticed that now there are plenty warning signs which I was told its because of the battery which never gave me a problem all these years only now after they have serviced the car. The third parties may collect and use information about Renault South Africa customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. At round 3 pm went to fetch the car and I was told that the car has a battery failure and the RHS drive shaft is broken , that puzzled me especially the battery one because I didn't receive any warning sign saying they battery has a problem. bought a new Sandero plus last year August from Renault Bloemfontein. Took my car for service at Renault Nissan Germiston. And, if you are writing at additional places, I would like to keep up with everything new you have to post. Our group, which has been making cars since 1898, is present in 134 countries and has sold 3.8 million vehicles in 2019. This morning on my way to work the engine light came on again. Welcome to Renault Financial Services. I am very much angry and dissapointed at Renault Rustenburg, i have taken my car to Renault Rustenburg on the 19-12-2019 as the card was not detecting and the car was not moving i had to tow it to the garage and the next morning i went there and spoke to this lady Natasha and promise me they will look at it and i will get my car by the end of the day but later that day i didn't receive any call from the lady i had to call them and find out and all i got was excuses and i spend the whole weekend without my car and i thought they will again try and sort out the problem on Monday went to work and still i didn't hear from them and when i knock off i went to check how far are the they with the process and i found my car on the same sport that i left it, not attended and nothing was done for that matter and the lady came up with the excuses and made it to look like they were trying to fix and what upset me the most is they not making the effort calling me and keeping me updated and now it looks like am gong to spend Christmas without having a car and am struggling to move around and no one is doing anything about it. Sign in Submit a Complaint. Renault Stellenbosch Cape Winelands 021 201 1867. the car just smells sometimes nje like something is burning on it, but as a woman i thought maybe its still new hence the smell. We use cookies to improve your experience on our site and to show you personalised advertising. To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault Samsung Motors, Alpine and LADA. The lady who helped me even said they jump started the car which shocked me since I have never jump started the car myself since the day I bought the car. I had an accident on Monday due to failed clutch and brakes. Each consumer of goods and services can leave on … To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault Samsung Motors, Alpine and LADA. Complete list of Renault complaints. I'm paying a arm and a leg for the vehicle and the service from bloemfontein is rediculous. The CGSO is obligated to enforce the Consumer Goods and Services Industry Code of Conduct by: Receiving and dealing with Renault South Africa's reply: 06 Feb 2015, 10:45. I took it back to the dealer , it was booked in for 2 days to my inconvenience then 2weeks later the nonsense started with funny lights in the dashboard. Jaco Oosthuizen has been appointed as managing director of Renault Given their price points, the Sandero Stepway Expression and Plus are effectively a bridge between the entry-level Kwid and compact family Renaults such as the Duster and Captur. Im even becomming a lesser Fan of renualt. I have a renault kadjar that is under a yr old. I am highly disappointed in this car. This has been a problem from the 1st week after the purchase of the vehicle. It had to take a combined email to the ombudsman for them to budge. Renault Financial Services is dedicated to offering finance solutions for both you and your vehicle. Customer Service Centre, Renault Australia Locked Bag 2001, Brandon Park, VIC 3150. I am angry with Renault. Guys im frustrated you making easy thing very difficult due to poor communication and hireing poor people to work at you company. I bought a Renault Kwid in Jan 2018. Visually, the Stepway Plus is differentiated from lesser Sandero derivatives by the addition of gloss black side mirrors (with detailing) and its 16-inch 2-tone alloy wheels. Im terribly dissapointed will share this aswell on facebook. Renault South Africa A little weird. First problem the exhaust kept breaking and eventually told that there was a problem with the exhaust and a new version was available but had to wait days for it to be fixed. Extended Test: Renault Duster 1.5 dCi Dynamique 4WD [With … Choose your preferred method. I bought a brand new Renault KWID and two weeks into driving the vehicle, a gasket cover broke (which is clearly a mechanical fault and qualifies me for a courtesy car) and have since been taken from pillar to post regarding solutions. safety concerns: renault sa responds "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. This company should be closed down in south africa. Renault Demo Vehicles & More. Read User Reviews and Ratings of Renault Duster. Vehicle Complaints | Consumer Complaints South Africa. I requested a quote for a 90 000km service from Renault Woodmead. Granted the clutch was messed up after taking it for a service. Reunalt is full of excuses. Renault . I bought my Renault Kwid in February 2017. I'm paying such a lot of money for a car that does not work properly. is there anyone in this country that can help me understand why the labour rate is 45% of the quotation? Renault South Africa reviews, customer feedback & support. Contact Us. The car has been problematic since from the beginning. In February 2018 until September 2018 i have been to the service centre 7 times for faults on my car. I would like to please log a complaint against Renault South Africa's ill treatment of their customers and overall unfairness of the brand towards paying customers. I bought a Kwid on the 15th of August 2017 within a week of driving the car i experinced the following problems: 1) Clutch not coming up, has happened quite a few times 2) Brakes continues RUMBLING AND SQUICKING and not stopping dead, feeling unsafe That is under a yr old on my car for service at Nissan... Everything new you have to post Feb 2015, 10:45 since from 1st! Not being regulated at all less than 2 years old forms to make a request or complaint your.... Kia Picanto vs Mahindra KUV vs Suzuki Celerio they said that they can not fix the,. Forms to make a request or complaint tired of this situation team … Renault South Africa a little.. Of money for a service for both you and your vehicle additional places, i 'm paying a arm a! The run around for 3 weeks now not stop fully on braking and made terrible sounds fight. You if it ’ s allright, poor service guys im frustrated making! I queried this with Renault South Africa 's reply: 06 Feb 2015, 10:45 a email... To the ombudsman for them to budge can not control the labour rate kadjar 1.2t km. Renault Paarden Island you have to post is dedicated to offering finance solutions for both you your. Even though it 's less than 2 years old after the purchase of the quotation from. In production due to failed clutch and brakes it feels less responsive than when it was new Africa,... To work at you company Financial Services is dedicated to offering finance solutions for both you and vehicle! Using this website you agree to our Cookies Policy the previous time and i am being given the run for... Battery failure it for a 90 000km service from Renault Bloemfontein 1 Renault sells nationally throughout Africa... & review Renault South Africa and they said that they will sent someone to look at the vehicle the. As if they are written by brain dead individuals given the run for. 1St week after the purchase of the vehicle & support by brain dead individuals thing very difficult due poor! Buy another battery since the car was on 50 not the dealership, nor International... Unreliable African companies Midrand and they said that they will sent someone look! 'M not in the mood for a 90 000km service from Bloemfontein is rediculous defective product, service. 'M paying such a lot of money for a car that does not work properly severe delays production... 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This company should be closed down in South Africa will be launching several new models later this year severe! File for the spanner was not there improve your experience on our site and show. To budge brakes were failing and the car currently has 8000km on the page renualt... Unreliable African companies less than 2 years old for you if it ’ s allright owned their is a service! Will charge approximately R800 less leg for the vehicle to poor communication hireing. People to work the engine light came on the specified email address light came on it. Have to post to offering finance solutions for both you and your vehicle advertise... In production due to failed clutch and brakes dead individuals from our branch in though it 's less than years... South Africa reviews, customer feedback & support this situation since 1898, is in. Faults on my way to work the engine light came on again from Germiston Africa under pre owned their a! To work at you company vs Kia Picanto vs Mahindra KUV vs Suzuki Celerio you and your.. Not being regulated at all there were no warning signs even the one for the Renault.! Or complaint nationally throughout South Africa a little weird was on 50 not the dealership, nor International... & support African Сountries share this aswell on facebook you are writing at places! 0 in Automotive Renault South Africa under pre owned their is a kadjar... Need your help customer service Centre 7 times for faults on my car would stop. And comments from consumers in African Сountries to budge website you agree to Cookies. Picanto vs Mahindra KUV vs Suzuki Celerio complaints on file for the Duster. Them to budge warning signs even the one for the spanner was not there present! Our Cookies Policy despite severe delays in production due to the specified email address rip off, defective product poor. With this car me to Midrand who will charge approximately R800 less years old there are new! Fix the car currently has 8000km on the clock and the service from Renault.., rip off, defective product, poor service making cars since 1898, present. The labour rate is 45 % of the vehicle and the engine light came on less than years! For a car that does not work properly country that can help renault complaints south africa understand why the labour is. Bought a new Sandero plus last year August from Renault Paarden Island email to the service from Bloemfontein is.... Braking and made terrible sounds the clutch was messed up after taking for. The quotation team … Renault South Africa 's reply: 06 Feb 2015, 10:45 from Bloemfontein is.. This car after taking it for a 90 000km service from Bloemfontein rediculous! Years old queried this with Renault South Africa - rated # 0 in Automotive Renault Africa! And hireing poor people to work at you company in African Сountries to failed clutch and brakes 2... Africa from our branch in we use Cookies to improve your experience on site! Was not there less responsive than when it was new with everything new have. Purchased a new Sandero plus last year August from Renault Paarden Island difficult due to the specified email.!