Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. In such cases, FedEx will not take any responsibility.eval(ez_write_tag([[250,250],'trackingadvice_com-box-4','ezslot_5',129,'0','0'])); Read: Fedex working hours on Saturday and Sunday. But the delivery man had made a mistake. If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. Same zip code and looks like same general area but the client does not want to take out a claim. The company can run a trace on the shipment. What are my options? Post was not sent - check your email addresses! If you received a package that was delivered to your home in error, you should contact the shipping service and, in most cases, the carrier will arrange for the item to be picked up. Once, I put the wrong shipping label on a package and the recipient paid out of pocket to ship it to the correct customer in another city. Go to Tracking. If you keep something delivered to your address in error, and you know the item does not belong to you, then you have stolen it. I ordered laser levels from Home Depot, which shipped them FEDEX. The tracking is done mostly through the GPS of the carriage. The rep does say they checked and see that the package was delivered but I will not be able to get delivery confirmation as they suggest. Fedex Saturday Working Hours & Delivery Process : The Ultimate Guide. Delivery Scams Imitating Amazon, UPS, FedEx, And DHL, Are On The Rise, Usps Flat Rate Boxes: All You Need to Know, Usps Delivery Hours: All You Need to Know. It’s common enough to receive your next door neighbor’s mail, but what do you do if you get mail addressed to someone you’ve never heard of? If you receive an item that doesn’t belong to you, the best thing you can do is contact the mail carrier responsible for delivering it. FedEx grants a certain amount against a package’s value unless you do not have additional insurance for the product. To minimize the possibility of such occurrences, it is best to do the needful beforehand.eval(ez_write_tag([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_7',136,'0','0'])); For investigating a lost shipment, FedEx mostly relies on the critical scanning of the GPS tracker. Not only is it a crime to open mail that doesn’t belong to you, but some mail carriers may refuse to return packages that have been opened. If there is an issue with a stolen package, contact FedEx at once. A lot of times packages can be delivered by someone on your mail route that isn’t the “regular” mail delivery person, and they may not know that your packages should be left next to the garage, on your front steps, just below your mailbox, etc. They generally offer declared value coverage, which is different from insurance. Delete or correct any incorrect addresses on Amazon, eBay, and other online shopping accounts. In the future, delete old addresses from online shopping accounts, make sure your address is up to date with the USPS, and get a tracking number whenever possible to help avoid and easily correct similar errors. Maybe a week later, the driver returned to the other residence with a FedEx security representative. The buyer freely admits this was the wrong address but is blaming Amazon for this mistake. FYI: I live in IL, about an hour away from both Addison, and Hodgkins, both of which are "delivery hubs" I've seen packages arrive at right before being sent to my city, then delivered within a day. I have a package that is not mine. What Happens If You Put the Wrong Billing Address on an Order? If the item has been delivered, things get a bit more complicated, but you may still be able to correct the problem. The statement “CS is always approachable” is an outright lie. I got an update from FEDEX that the delivery was made, but it wasn’t. what to do if my mail is misdelivered? Choose the Correct My Address button.. 4. You’ll have to create a new order with the correct shipping address. They will check whether the driver can remember anything regarding that particular package.eval(ez_write_tag([[300,250],'trackingadvice_com-medrectangle-4','ezslot_4',128,'0','0'])); Then you should directly contact the shipper. Despite that, if there is any misdelivery, the FedEx customer care is always approachable. If your parcel was delivered to wrong address and signed for by someone else, please contact the sender (The seller where you placed orders from) directly and confirm if the shipping address was labeled correctly. After that, you’ve done your part, and it’s up to the mail carrier (and potentially the buyer) to get the package to the correct location. As soon as the tracking number details are typed, the shipment can be tracked. Here, you can yourself collect the package from the nearby FedEx office, thus minimizing the confusion. All the updates that FedEx gives are real-time and are shown on a single page.The FedEx delivery date and time is accurate. He decided to google the address where the computer was to be sent for the “return.” He wasn’t surprised to find that the address was for a small house on a random street in Philadelphia. Enter your Tracking Number and go to the Tracking Details page.. 3. Whether sending a package or a letter, most carriers offer package intercept services, but you will need to provide a tracking number for this service. (We have updated our article to include information about submitting these requests to USPS.) If it is not too inconvenient, the simplest thing to do is deliver it to the address on the package. FedEx coverage extends to the damage or loss of the package. This is the second time FedEx didn’t get me my package. If you can tell that the item was sent from an eBay seller, you can try contacting eBay and/or the seller for help. Try giving its local office or corporate customer service department a call — you should be able to find a phone number on the carrier’s website. Postal Service? We have the steps to take when packages are sent by or through Amazon, eBay, FedEx, UPS, and the USPS. If the latter, just call UPS or whatever carrier delivered and they will retrieve it. It may have been there for days, and may remain there for days to come. Hello, Jane. If the mail was delivered to the correct address but addressed to the wrong person, you can write 'Moved' or 'Unknown' on the items and deposit them in a mailbox. Give the carrier the package’s tracking number (they can help you locate it over the phone if you don’t know where to find it) and let them know that the package doesn’t belong to you. You will need to contact FedEx within 14 days of the package being delivered to the incorrect address in order to have them investigate the delivery. So, If FedEx has delivered to wrong address. Have you tried to get in touch with their support team regarding this issue? If these solutions don’t correct the issue, please use the form below to create a service ticket to report the problem to us. Have you tried to contact their customer support? FedEx is very fast regarding its services. Same zip code and looks like same general area but the client does not want to take out a claim. Solved, Is It Illegal for Someone to Use Your Mailing Address? To avoid such disturbances, it is best to check and cross-check the delivery address before posting. Below, we’ve outlined the steps you should take by retailer or shipping service. I spent more the 45 minutes trying to get to a real person to no avail. The way this scam works is a scammer somehow obtains your personal information. When this occurs, you’ll receive a delivery exception notice that says, “Delivered to address other than recipient.” FedEx customer service confirmed that this happens when a package is delivered to a neighbor’s house or a receiving room like a leasing office. In the meantime, they can resolve the issue with FedEx. What now ? If you include a forwarding address, you’ll need to add additional postage. The most obvious one is that the mail or parcel was delivered to the wrong address by mistake. You will have to pay for the new shipping label, and, the retrieval fee will depend on the dimensional and weight of the item. Despite that, if there is any wrong delivery, then you can very easily reach out to FedEx customer care for help. They called my route carrier and he picked it up and delivered it to me within a day. We have to say that Amazon’s use of the post office has caused pretty much all of the delivery problems we’ve encountered. eval(ez_write_tag([[728,90],'trackingadvice_com-box-3','ezslot_1',137,'0','0']));The standard practice for all the courier companies in case of wrong delivery is the same. Hello, Joyce! I had a package just recently that was delivered to the wrong address. What to do if your package is delivered to the wrong address December 17, 2020, 12:09 PM After a Cape Coral woman was accused of stealing a package off a porch, Police are advising people what to do if their package was delivered to the wrong address. Primarily you must contact the FedEx helpline number as soon as possible. The package was addressed correctly and had proper amount of postage. The numbers might get switched around during the delivery process or the written address could be hard to read. A couple of days later, someone from that wrong address brought the package over. 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